We hope you are satisfied with all products and services provided by Rabbit and lark. Below are our terms and conditions of business.
Cancelling orders - Orders must be cancelled within 24 hours of purchase by emailing claire@rabbitandlark
Descriptions and images of products are a guide, due to the hand-made nature some slight deviations in product details may occur.
Play sets are for personal use only and can not be resold.
Returns are offered in the case of damaged products only. Postage will be covered by Rabbit and Lark. Please contact us directly to arrange return or replacement.
As our pieces are handmade, there can be a turnaround of 1-2 weeks. We will ship using Royal Mail's 48 hour service but we are not in control once the product leaves our hands.
Once your order is dispatched you will receive a tracking number; you can then arrange a delivery of a safe location if you know you will not be home to receive the product.
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